Hopewell self-catering Kent

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Reviews about Hopewell self-catering Kent

• Martin

  11.01.2018
  ★ ☆ ☆ ☆ ☆
  Terrible! I recieved a confirmation email on booking the room. I arrived the next day at 4pm to an empty house and no answer on the phone. I waited for an hour and left a message on the landline before leaving and having to spend over an hour phoning local hotels for a replacement. I was then called at 8:45pm by the owner saying she hadnt had a booking but to call her if I still wanted to stay! I have an email from your husband confirming the booking with a booking reference. What a god awful service that has cost me dearly by making me late for meetings and unable to get changed and prepared for an evening meeting. I must add, I have had no apology at all. Awful experience.

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